Join WEM Inn as a Guest Services Clerk, focusing on guest interaction in Edmonton, AB. This full-time role requires customer service skills and flexibility across various shifts.

In your role as Guest Services Clerk at WEM Inn, you will handle check-in and check-out processes while ensuring each guest feels welcome. With prior customer service experience, particularly in hotels, you'll manage payments and respond to inquiries regarding hotel services and local attractions. A professional appearance and a friendly demeanor are essential to create a pleasant experience for all guests.

Key Responsibilities:
• Welcome guests and facilitate smooth check-in/check-out
• Confirm reservations and process payment transactions
• Ensure lines remain manageable while offering excellent service




• Assist guests with inquiries about their stay and local amenities
• Resolve guest complaints with professionalism and care

Requirements:
• Customer service experience, preferably in hospitality
• Solid communication and interpersonal skills
• Professional appearance with a friendly approach
• Ability to stand for long durations and assist with luggage
• Strong organizational skills and ability to work under pressure

Elevate guest experiences by delivering exceptional service at WEM Inn in Edmonton.
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📌 WEM Inn Guest Services Clerk (Alberta)
🏢 West Edmonton Mall Property Inc. (West Edmonton Mall and Fantasyland Hotel)
📍 Alberta