Advance your IT expertise as a Senior IT Technician for Herschend Family Entertainment at Vancouver Aquarium. This role emphasizes robust technical support and system administration within a values-driven organization.

As part of the information technology team, you will directly impact the operational efficiency by developing and maintaining robust IT solutions. Your experience with cloud and local systems will drive improvements in service delivery and technical reliability, ensuring a superior experience for all internal customers.

Key Responsibilities:
• Administer local and cloud application environments
• Support users with incident and problem management
• Troubleshoot hardware and software issues effectively




• Build relationships with stakeholders and end users
• Create training resources and maintain documentation

Requirements:
• Bachelor’s degree with a focus on computer networking
• Minimum five years of experience in technical roles
• Expertise in networking and Microsoft Windows Server
• Familiarity with Office 365 applications and virtualization
• MCSE or MCSA certification highly regarded

Contribute to the mission of creating memorable experiences through exceptional IT support at Vancouver Aquarium.
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📌 Senior IT Technician Position at Herschend Family Entertainment (British Columbia)
🏢 Vancouver Aquarium
📍 British Columbia