Drive user satisfaction at the University of Ottawa's library through the Library User Engagement Coordinator role. Assist and train users, manage library projects, and foster a welcoming environment.

This part-time position entails coordinating front-line services to ensure that students and faculty maximize their library usage. With a focus on training and direct assistance, you'll help users navigate various library resources while meeting their needs effectively. You will also play a key role in troubleshooting services and delivering impactful workshops.

Key Responsibilities:
• Oversee library service coordination and project management
• Guide users in utilizing library systems and software
• Conduct engaging workshops about library tools and services




• Maintain library equipment and serve as a troubleshooting resource
• Implement initiatives to enhance the overall user experience

Requirements:
• Relevant post-secondary education or qualified experience
• At least 3 years of customer service experience
• Familiarity with integrated library systems
• Excellent interpersonal and communication skills
• Bilingual in French and English for effective communication

Bring your skills in user engagement to enhance library services at the University of Ottawa.
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📌 Library User Engagement Coordinator Role (Quebec City)
🏢 University of Ottawa
📍 Quebec City