PCe Solutions

Building on years of corporate IT experience, we launched PCe Solutions in 2010 to bring enterprise-class skills and technology to small and medium-size businesses. Years later, we continue to provide professional, friendly IT support and proven, electronic solutions to our clients.

We understand how crucial it is to consistently meet the current and evolving technical demands of the businesses we support. Our success comes, in part, from working closely with our clients to deploy solutions that meet current needs but are flexible enough to accommodate future growth and changing business demands.

We believe that each client is our partner, and we work with them to make affordable quality IT service and support our mutual goals. Our team of friendly, experienced, and reliable IT professionals are just a visit, call, email, or instant message away. We are always working behind the scenes to ensure the operational excellence of their tools and systems so that they achieve the highest levels of productivity.

As a full-time Senior Systems Administrator, you will be part of a team that provides both remote and onsite client support to multiple customers in the Edmonton area with a wide range of IT needs. Your day will consist of maintenance, configuration, installation and troubleshooting an array of client workstations, network infrastructure, software, servers and client consultations.

You will be accountable for:

Providing Support to our clients within Calgary, Edmonton, Toronto, Vancouver, Tampa (remotely or on location as required)

Proactively maintaining clients’ network environments

Maintaining and troubleshooting network devices and servers

Responding and resolving service support tickets in an effective and timely manner

Deploying various technical solutions

Creating and maintaining network documentation, standards, and procedures





Staying current with the latest technologies

Tracking performance and keep systems up to date as needed

On call rotation

To be successful in this role you must:

Possess a Certificate or Diploma in a related technical field (or industry experience equivalence)

Have 5 years’ experience in a similar role as a tier 1/2/3 support

Have worked in a multi-site environment

Be Customer Service Focused - Provide an above and beyond customer experience to our clients

Have Excellent oral and written communication skills in English

Be a self-starter with the ability to learn and adapt quickly

Must also be able to work independently or within a group on collaborative projects

Possess the willingness to work in a fast-paced environment and able to work with minimal supervision with a collaborative team

A strong technical understanding of information systems to address issues that arise

Qualifications/Core Competencies:

Minimum of five years of network and server experience

Experience with Microsoft 365 Administration (tenant, Exchange, SharePoint, OneDrive, Teams)

Experience with Virtualization technologies in a live production environment; including public cloud (ESXi, VMWare, Hyper-V)

Experience with Active Directory (including Azure AD), Intune, Group Policy

Experience with Microsoft Windows, Mac OS 10.x, and Server OS

TCP/IP Networking Fundamentals

Microsoft Exchange (2010 – Present)

Various Smart Phone Operating Systems (Android, Apple iOS, Windows Phone)





Wireless Networking/Security Protocols

Email Protocols (POP/IMAP/Exchange/ActiveSync)

VMWare/HyperV, virtual machine administration and provisioning

Network, Computer and End user security

Additional Complementary or Beneficial Skills:

CompTIA (A+, Network+, Server+, Linux+)

Cisco (CCNA, CCNP, CCDA, etc.)

Microsoft (MCSE, MCITP, MCTS)

VMware (VCP, VCAP, VCDX)

VMware (VCP, VCAP, VCDX) VOIP/IP Telephony/ Digital/Analog Telephony Systems

Apple/Mac Server

VOIP/IP Telephony/ Digital/Analog Telephony Systems

Linux/Unix Systems

Mac OS X and Mac Server

Web Development

Smart Phone Software Development

Web Server Administration

Cloud Services

Cisco Networking

Microsoft Azure Certification and/or Experience

Amazon AWS Certification or Experience

Benefits:

Hybrid work environment - work from Home, Office, or site visits in the Edmonton area

A market-competitive salary & advantages program (Health, Dental, Vision)

Regular performance-based bonuses

Fantastic work community

Education assistance

Employee assistance program

2 weeks’ vacation to start with the opportunity to increase with tenure

Opportunities for career advancement based on performance

Pre-employment Requirements

An enhanced security clearance and background check will be conducted

Personality/Workstyle assessment will be conducted during the interview process

While we sincerely appreciate all applications, only those candidates selected for interview will be contacted.

Job Type: Full-time

Pay: $50,000.00-$85,000.00 per year

Benefits:

Dental care

Employee assistance program

Extended health care

Paid time off

Vision care

Work from home

Application question(s):

Have you previously been employed by PCe?

Work Location: In person

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📌 Systems Administrator (Alberta)
🏢 PC eSolutions
📍 Alberta