Lead the Company Certification Administration team with CWB Group in a supervisory role. From overseeing applications to managing client inquiries, impact your career in this hybrid position.

As a Certification Administration Supervisor, your leadership is essential to the CWB Group's operations. This hands-on role requires supervising certification services like applications, renewals, and inquiries while ensuring compliance and service quality. You will engage with various stakeholders and manage operational performance metrics to meet business objectives effectively.

Key Responsibilities:
• Oversee certification administration activities, including renewals and transfers
• Monitor service levels and ensure compliance with established procedures




• Resolve escalated client inquiries and operational challenges
• Collaborate with cross-functional teams to enhance service delivery
• Support operational planning and resource allocation

Requirements:
• 2 years of administrative experience in a corporate environment
• 2 years in General Office Administration
• Supervisory experience preferred
• Solid analytical and problem-solving skills
• Professional working proficiency in English

Drive quality certification and reception services while fostering employee development and operational excellence at CWB Group.
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📌 Certification Administration Supervisor at CWB (Ontario)
🏢 CWB Group
📍 Ontario