Shape customer service strategies at Flex-N-Gate as the Shipping & Customer Service Lead. Focus on problem-solving and training to guarantee top-tier logistics support.

Join Flex-N-Gate, an acclaimed automotive parts supplier, as a pivotal Shipping & Customer Service Lead. You will be responsible for developing policies, monitoring performance metrics, and ensuring customer requirements are met consistently. This role requires coordination with the logistics team and cultivating a high-performing environment.

Key Responsibilities: • Drive operational efficiency and minimize shipping delays • Analyze performance data and resolve logistics issues • Implement effective training programs for staff • Document and ensure adherence to safety and quality standards • Oversee compliance with customer shipping and labeling requirements

Requirements: • Relevant post-secondary education or analogous experience • 5 years’ experience in a logistics planning role • Excellent verbal and written communication skills • Robust organizational and analytical abilities • Independent decision-making capability

Contribute to logistics excellence and customer satisfaction at Flex-N-Gate. #J-18808-Ljbffr

📌 Flex-N-Gate Shipping & Customer Service Lead (Winnipeg)
🏢 Flex-N-Gate
📍 Winnipeg