Global Financial Firm located in Mississauga, ON has an immediate contract opportunity for an experienced Application Support Analyst.

Work Mode: Hybrid Pay rate range: $ 60.00 - $ 64.00 Negotiable based upon years of experience Responsibilities: Manage, maintain, and support applications and their operating environments, providing technical and business support for users of the company.

Provide resolutions to application issues, driving stability, efficiency, and effectiveness improvements to help the department and overall business succeed.

Perform start of day checks, continuous monitoring, regional handovers, and same-day risk reconciliations.

Develop and maintain technical support documentation for support team members and wider technology teams.

Partner with appropriate application development and production support areas and teams to prioritize bug fixes and support tooling requirements.

Assess risk and impact of production issues, escalating to the business and technology management in a timely and appropriate manner.

Participate in application releases from development, testing, and deployment into the production environment.

Work closely with Product Owners, Business Analysts,



and Systems Analysts to determine and document systems impacts and support requirements.

Consider the implications of the application of technology to the current environment.

Requirements: Experience in a Production Support role/workplace is essential.

Experience with technical tools and systems and a willingness and ability to learn new technologies, specifically SQL and Linux.

Experience installing, configuring, and/or supporting business applications.

Knowledge and experience of Problem Management Tools.

Good interpersonal and communication skills.

Ability to engage senior stakeholders and lead discussions with clear, articulate, and highly assertive communication skills.

Experience working in a fast-paced environment while demonstrating practical problem-solving and strategic thinking skills.

Preferred Skills: Experience in a Foreign Exchange / Markets Support is preferred.

Required Skills: Unix and SQL.

Provides in-depth analysis with interpretive thinking to define problems and develop innovative solutions.

📌 Application Support Analyst (Mississauga)
🏢 Axelon Services
📍 Mississauga