We are recruiting a Shift Lead for our newly opening Guelph, ON location at Insomnia Cookies.

Shift Leader Perks

- Flexible part‑time work schedules
- Paid vacation and sick time off
- Interactive training & mentorship
- Job stability with a rapidly growing and reputable company
- Achievable growth/promotion opportunities
- Fun, exciting team environment
- Employee discount and free cookies with every shift

Responsibilities

- Provide incredible customer service and quality products to all guests during their experience within the bakery.
- Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
- Prioritize and delegate tasks for baking, cashiering, packaging,



and cleaning while leading the cookie crew team.
- Support and work alongside the Cookie Crew.
- Provide a safe, clean, working setting for guests and staff and adhere to safe food handling practices.
- Manage cash handling and deposits.

Desired Skills and Experience

- At least 1 year of working experience in a customer‑service focused role.
- Experience with Point of Sale systems.
- Outstanding communication, time management, and people skills.
- Outgoing, friendly, patient demeanor.
- Detail-focused and results-oriented.
- Ability to lead by example and motivate others.
- Ability to lift up to 40 lbs.
- Legally eligible to work in the United States.
- Must be 18 years or older to be employed.

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📌 Shift Leader (Guelph)
🏢 Insomnia Cookies
📍 Guelph