Superintendent, Terminal Operations - WCFull-time Middle Management Vancouver, BC, CA3 days ago Requisition ID: 1613Position Summary:At MSC, we are constantly striving to improve the way that we work, to ensure the best possible ocean-based transportation product is delivered to the market and that we are servicing our customers to the highest degree possible on a daily basis.The leader of Terminal Operations is tasked with the responsibility of the business areas through various aspects of commercial, operational, and corporate landscape of the organization. The leader of Terminal Operations not only strives towards a consistent trajectory of growth, while avoiding obstacles that arise from constantly shifting realities of our business; monitors the progress of achieving the objectives and targets set.The leader will be expected to oversee all aspects of Port Operations as well as all shoreside services in support of vessel performance and schedule integrityLevel of ResponsibilityLeading projects/workstreams, and responsible for outcomes/strategic impact on department or business unit performance. May have direct reports, mentoring others, driving innovation, and improving processes within their domain.Key TasksDevelops, establishes, and maintains business relationships with port terminals and port captainsDevelops, builds, and maintains constructive business relationships with key stakeholders (internally and externally)Manage port operations expenses and ensure TSA rates, contracts are in place and rates applied.Actively collaborates with Port Authorities, including operations department, terminals and all vendors.Team Management: develop and maintain a highly motivated and productive team to meet department objectives and deadlines through, coaching, training, and inspiring the teamManage employee performance for direct reports including setting objectives, providing clear feedback,



and conducting performance evaluationsEfficiently manages the financial and material resources availablePlans human resources needs and hires new resourcesAnalyze situations globally to identify the links between the elements that compose it, to perceive the issues, trends, risks, and opportunities they representAnticipate likely impacts and obstacles, takes calculated risks and provides alternative scenarios, even in situations marked by adversity and ambiguityMake significant efforts to achieve the objectives of its department. Continuous monitoring and evaluation of the progress of the files as well as the results obtainedTransmit and share information to foster a good understanding of organizational directions, objectives, and issues by all stakeholders so that they can effectively fulfill their share of responsibilities.Communicate a stimulating and enthusiastic vision of directions and goals to be achieved in a way that engages people, stimulates the desire to excel and promotes action throughCreate and maintain a collaborative work environment between peopleRecognize and highlight individual and collective contributionsBuild positive interpersonal relationships with employees by adopting a mode of communication marked by openness and respect for opinionsIdentify mutually beneficial solutions for those involved in the issues. Maneuver effectively to get different parties to reconcile their views and foster the emergence of win-win solutionsExercise adequate control of stress and emotions in difficult situationsSkills / Experience:All MSC Canada employees are expected to exhibit the MSC Values, striving to drive customer centric results in all interactions with colleagues and customers alike.University degree in a related fieldUniversity training in management is considered an important assetKnowledge of the port operations is an important asset3-5 years' managerial skills (with and/or without direct reports),



including leading successful teams, resource planning, time management and priority assessment capabilitiesA solid business strategy approach to working, having already demonstrated (i.E. business case proposals, etc....) and attained defined business goals.Strong proficiency with Microsoft Office suite (i.E... Excel, PowerPoint, etc.) and technical easeExceptional diplomacy, communication, organizational and interpersonal skills, and the ability to work with a variety of people at all levelsAbility to make rational decisions in difficult and critical situationsWhy Join MSC Canada?MSC is a world leader in global container shipping. MSC Canada has been serving the Canadian market for over two decades, rapidly expanding our presence nationally to become the number one carrier.Our values are the beating heart of our business. They are the cornerstone of our company, supporting our vision, shaping our culture, and establishing our future direction.Great people who work hard and look out for each other because we're a team—it's that straightforward!Just to name a few of our perks:Flexible health and dental benefits coverage (for all permanent full-time roles).RRSP coverage with the Company matching a portion of employee contribution (for all permanent full-time roles).Tailored training program opportunities for employee development.Employee mentorship, leadership, and assistance opportunities.Employee referral incentive program.Community Involvement.Gym facility Montreal and Toronto offices.Health & Wellness Program.MSC Canada's Commitment to a fair talent acquisition process:AI DisclosureAt MSC Canada, we are committed to transparency and fairness in our recruitment process. We do not use any artificial intelligence in our talent acquisition efforts.Vacancy ClarityExisting Vacancy: This position is for an established role that is currently open.Timely CommunicationMSC Canada ensures timely updates for candidates. All individuals selected for an in-person interview will be notified within 45 days of their initial discussion with us.

📌 Superintendent, Terminal Operations - Wc (Vancouver)
🏢 MEDITERRANEAN SHIP.INC.
📍 Vancouver