03 Sep
|
Critical Environment Technologies Canada
|
Winnipeg
03 Sep
Critical Environment Technologies Canada
Winnipeg
Enhance customer experiences as a Customer Service Representative with Critical Environment Technologies (CET) in Delta, BC. This full-time office role requires exceptional communication and organization skills.
In this position, you’ll support both Customer Success and Field Service operations within a collaborative team. Your focus will be on delivering an exceptional customer experience while managing inquiries, coordinating service activities, and maintaining operational documentation. You will help ensure all customer requests meet a timely resolution and smoothly transition across relevant departments.
Key Responsibilities:
• Serve as a primary point of contact for customer inquiries • Follow up on customer requests for timely resolutions • Respond promptly to customer communications via phone and email • Document and maintain customer success processes • Assist in scheduling and coordinating service requests
Requirements: • 1-3 years of customer service experience • Solid communication skills, both verbal and written • High school diploma or equivalent; relevant degree preferred • Proficient in Microsoft Office Suite • Ability to manage multiple tasks efficiently
Join CET to improve customer workflows and operational processes while making a meaningful impact. #J-18808-Ljbffr
📌 Customer Service Representative in Delta (Winnipeg)
🏢 Critical Environment Technologies Canada
📍 Winnipeg