Working hours: 30–40 hours a week (to be negotiated)
Job Duties:
- Receive and process customer travel requests and reservations
- Identify customer needs and recommend suitable travel products and services
- Manage flight, hotel, and transportation bookings and make necessary schedule adjustments
- Provide customers with information on travel itineraries, pricing, policies, and regulations
- Handle booking modifications, cancellations, and refunds
- Prepare and maintain travel-related documents and customer records
- Assist in resolving customer complaints and issues
- Promote and sell travel insurance and additional services
- Assist in preparing marketing materials and supporting promotional activities
- Research travel trends and destinations to provide up-to-date recommendations
Requirements:
- Completion of secondary school is required.
- Previous work experience in the travel field would be an asset.
If you are a detail-oriented qualified with a passion for travel and customer service, we want to hear from you! Please submit your resume to and be part of our team.