RESEARCH ANALYST 2
**Job ID:** 62919
**Job Category:** Policy, Planning & Research
**Division & Section:** Solid Waste Management Services, SWM Collection & Litter Operations
**Work Location:** 2000 Midland Ave Building Aand various locations across Toronto.
**Job Type & Duration:** Full-Time, Permanent
**Hourly Rate and Wage Grade:** $42.28-$46.31, TF0303, Wage Grade 11
**Shift Information:** Monday to Friday, 35 hours per week
**Affiliation:** L79 Full-time
**Number of Positions Open:** 1
**Posting Period:** 01-Sep-2026 to15-Sep-2026
**Major Responsibilities:**
Conducts research and prepares analysis reports relating to operations activities regarding productivity and performance, cost effectiveness and technical operations
Collects, maintains and analyzes data.

Conducts field studies, survey and audits as appropriate such as monitoring AVL (automatic vehicle location) / GPS programs and report any abnormalities to the manager
Researches, establishes and documents benchmarks, reflective of best practices methods and procedures for performing tasks
Compiles, analyzes and correlates data and prepares reports and studies for submission to management and/or council on program related matters and maintain the records/documents in accordance with City standards for retrieval when needed
Conducts reviews of multiple dashboards (Collision, safety audit, procurement etc) to monitor and correct errors and maintain integrity of data
Creates and maintains operational databases and provides comprehensive analysis of operating parameters
May be responsible for tracking development of capital projects in progress
Provides administrative support in creating, updating, and maintaining maps using appropriate mapping software




Assists with administrative support and operational duties for the Division
Develops and maintains statistical reports and other appropriate records, records contacts lists for the Division
Provides information and liaises with other organizations
Provide ad hoc reports on asset base cost, unit cost, program costs, and designing custom reports, as required
Prepares reports, and provides assistance to city and outside agencies and committees
Develops and designs presentations
Answers inquiries regarding program area
**Key Qualifications:**
**Your application must describe your qualifications as they relate to:**
1.

Post-secondary degree or diploma in Business Administration, Geographical Analysis, Data science, Statistics, economics or computer science.
2.

Considerable experience in software packages such as Microsoft 365 Suite, i.e.

Word, Excel, Power

Point, Share

Point.
3.

Considerable experience in research, analysis and interpretation of large volumes of data, summarizing findings and creating graphic presentations.
4.

Considerableexperience in Computer languages, such as SQL, VBA, Python, Java Script CSS and HTML.
**You must also have:**
Strong interpersonal skills and the ability to work effectively as a member of a team.





Solid organizational skills and analytical and problem-solving skills in combination with the ability to perform duties under minimal supervision.

Ability to handle matters of a confidential/sensitive nature appropriately.

Ability to use a variety of technical equipment related to asset management and GPS/GIS techniques/approaches.

Ability to communicate effectively, both orally and in writing, preparing clear and succinct reports and correspondence for Committees, Council and other stakeholders.
A good understanding of the technical and operational issues facing the division.
A valid Class “G” Ontario Driver's License and ability to qualify for the City's operating permit is considered an asset.
**Equity, Diversity and Inclusion**
The City is an equal opportunity employer, dedicated to creating a workplace culture of inclusiveness that reflects the diverse residents that we serve.

Learn more about the City's commitment toemployment equity (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .
**Accommodation**
The City of Toronto is committed to creating an accessible and inclusive organization.

We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA).

Should you require Code-protected accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Disability-related accommodation during the
**application process**
is available upon request .

Learn more about the City'sHiring Policies and Accommodation Process (https://jobs.toronto.ca/jobsatcity/content/Hiring-Policies-and-Statements/?locale=en_US) .

📌 RESEARCH ANALYST 2 (Toronto)
🏢 City of Toronto
📍 Toronto