03 Sep
|
Stryker
|
Canada
**Location:**
2 Medicorum Place, Waterdown, ON
**Summary:**
As a
**Demo Technician** , you will support Stryker's demo and loaner equipment by performing technical troubleshooting, repairs, preventative maintenance, testing, calibration, and quality inspections to ensure products are safe, functional, and ready for use.
You will prepare and stage equipment for demonstrations, evaluations, and customer needs while partnering closely with Sales, Service, and other internal teams.
This role combines hands-on technical expertise, equipment and inventory management, and responsive service to support an exceptional customer experience.
**What You Will Do:**
Diagnose, troubleshoot, repair, and service Stryker equipment, including mechanical, hardware, software, and system-related issues.
Perform functional testing, preventative maintenance, calibration, and Quality Control inspections on demo, consignment, loaner, and repaired equipment.
Prepare, assemble, stage, and verify demo and loaner products for customer evaluations, sales demonstrations, shows, deliveries, and other business needs.
Partner with Sales Representatives, Territory Managers, Service teams, and other stakeholders to prioritize equipment needs and ensure timely product readiness.
Maintain accurate service and equipment documentation, including repair orders, function checks, product inquiries, field actions, parts requests, and calibration records.
Manage equipment, service parts, tools, and inventory, including cycle counts, reconciliation, organization, and verification of tool and test-equipment calibration.
Investigate equipment failures and customer feedback, perform root cause analysis, identify trends, and support corrective actions and continuous improvement initiatives.
Provide technical and product support to customers and internal partners, including equipment operation, maintenance guidance, and training.
**What You Need** :
_Required_ :
Post Secondary Diploma or equivalent
2+ years related technical experience
Ability to read and understand technical drawings
Ability to lift and move items weighing up to 50 lbs.
Ability to troubleshoot technical issues and perform technical repairs
_Preferred_ :
University Degree
Experience repairing Windows-based equipment
Lean Six Sigma experience
Bilingual in French and English
Background from a Technical School in Mechanical or Electronics/Electrical
_$59,600 - $79,450 CAD Annual_
Stryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better.
The company offers cutting-edge products and services in Med
Surg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes.
Alongside its customers around the world, Stryker impacts more than 150 million patients annually.
Stryker Corporation is an equal opportunity employer.
Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status.
Stryker is an EO employer – M/F/Veteran/Disability.
📌 Demo Technician (Canada)
🏢 Stryker
📍 Canada