Lead exceptional service as a Guest Services Supervisor at the upcoming Dakota Dunes Thermal Spa, opening December 2026. Oversee team operations while nurturing a welcoming guest experience.

As Dakota Dunes Thermal Spa prepares to launch, we are seeking a Supervisor for our Guest Services team. This role involves daily leadership, coaching staff, and ensuring guests enjoy a seamless service journey. You will address complex bookings and guest inquiries, while also monitoring the quality of guest experiences and supporting the operational flow of the spa.

Key Responsibilities:

- Conduct pre-shift briefings for effective team operation
- Monitor guest arrivals, departures, and inquiries
- Support staff with complex reservations and payment issues




- Ensure accurate guest profiles and transaction records
- Coach team members on service standards and product knowledge

Requirements:

- Certificate in Hospitality Management or related field preferred
- Minimum 2 years of leadership experience in hospitality
- Experience with reservation systems and Microsoft Office
- Proven ability to provide exceptional guest services
- Excellent communication and organizational skills

Lead a dedicated team to create memorable guest experiences at Dakota Dunes Thermal Spa.

#J-18808-Ljbffr

📌 Guest Services Supervisor at Dakota Dunes (Saskatoon)
🏢 Dakota Dunes Resort
📍 Saskatoon