Join Fairmont Chateau Whistler as Guest Services Captain, where your commitment to exceptional service will inspire the team and enhance guest satisfaction.

Starting in August 2026, this full time position offers leadership over the Guest Services team. You will ensure top-notch service standards, deal with guest issues swiftly, and take part in departmental budget management. This role balances operational needs while providing assistance on hotel amenities and services.

Key Responsibilities: • Supervise and motivate the Guest Services team daily • Resolve guest complaints quickly and efficiently • Participate in regular departmental meetings • Assist with budgeting and colleague scheduling • Provide helpful information about hotel facilities

Requirements: • Hold a valid Class 5 BC Driver's License • Class 4 BC Driver's License preferred • Leadership experience in Guest Services is essential • Knowledge of Property Management Systems preferred • Strong skills in MS Office required

Elevate the guest experience at Fairmont Chateau Whistler while leading a dedicated team. #J-18808-Ljbffr

📌 Lead Guest Services Captain Role (Fernie)
🏢 Kibbi Technologies
📍 Fernie