Elevate customer experiences at Purolator as a Customer Service Representative in Langley, British Columbia. Your role includes up-selling products and resolving issues, making a real impact daily.
At Purolator, we focus on efficient customer service and relationship-building. The ideal candidate will manage inquiries, resolve complaints, and assist with shipping details. This position has versatile shifts totaling 30 hours a week and requires effective communication with various teams and stakeholders.
Key Responsibilities:
• Serve customers efficiently on the phone and in person
• Up-sell and cross-sell corporate products and services
• Resolve customer complaints and inquiries promptly




• Collaborate with local management and drivers to ensure service excellence
• Communicate positively with key corporate partners
Requirements:
• 3-12 months of customer service experience preferred
• 3-12 months of retail experience preferred
• Proficient in using technology/POS systems
• Ability to lift 70 lbs and stand for extended hours
• Strong verbal and written communication skills
Become a key player in delivering outstanding customer service at Purolator while building strong professional relationships.
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📌 Customer Service Representative at Purolator (Surrey)
🏢 Purolator
📍 Surrey