Join Imperial PFS Canada as a Bilingual Service Support Representative in Vancouver or Toronto. Help provide outstanding service to clients while utilizing your Quebecois French and English language skills.
This role emphasizes providing thorough responses to inquiries from both agents and customers, ensuring all requests are managed efficiently. With two years in customer service and a year in finance, your communication and organizational skills will play a vital part in the customer experience. The ability to make outbound calls and document interactions is crucial.
Key Responsibilities:
- Respond promptly to customer inquiries and documentation
- Assist brokers in comprehending financial products
- Collaborate internally with various departments




- Conduct outbound calls for additional information
- Process return mail and escalate issues as needed
Requirements:
- 2 years in customer service and 1 year in finance
- Proficient with Windows-based systems
- Bilingual—fluent in French and English
- Robust communication and organization skills
- Proven problem-solving abilities
Bring your passion for customer service and your language skills to Imperial PFS Canada, and help make a significant impact in the insurance sector.
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📌 Imperial Pfs Bilingual Service Role (Toronto)
🏢 Imperial PFS Canada
📍 Toronto