Lead strategic customer engagement at Clio as a Senior Customer Marketing Manager in Burnaby, Toronto, or Calgary. Leverage your expertise to enhance the referral program and customer loyalty.

This 12-month fixed-term contract focuses on driving Clio’s referral initiatives as part of its Customer Marketing Team. You will bring 5+ years of experience in B2B marketing, crafting strategies that engage and empower customers to become advocates. This role emphasizes collaboration, creativity, and data analysis for program improvement.

Key Responsibilities
Design and execute referral program experiments
Own and track key performance metrics
Analyze data for strategic program recommendations
Collaborate with teams to align referral efforts
Continuously optimize referral messaging and incentives

Requirements
5+ years in customer marketing for B2B software
Robust written and verbal communication abilities
Proven ability to grow pipeline through marketing
Excellent relationship-building skills
Proficient with marketing tools like Salesforce and Asana

Foster solid customer relationships and enhance referral strategies as part of Clio’s team.

📌 Clio Senior Customer Marketing Role Vancouver
🏢 Clio
📍 Vancouver