Join ABB as a Service Manager, responsible for implementing impactful service strategies and fostering team growth. Optimize operations to enhance customer loyalty and drive profitability. This pivotal role involves overseeing the service growth strategy and managing a diverse team.

You're tasked with achieving performance targets while driving customer satisfaction metrics. Through your leadership, you will ensure operational efficiency and improve key service delivery indicators. Key Responsibilities:
Execute service strategies aligned with objectives
Manage full P&L; for profitability improvement
Drive initiatives for customer satisfaction enhancement
Monitor key performance indicators for service delivery
Cultivate a high-performance service team Requirements:
Bachelor's degree required for this role
12+ years of industry experience necessary
Experience in customer service or operations is essential
Proven leadership in managing large teams
Must be fluent in English and French Lead ABB’s customer-first initiatives and optimize service delivery for lasting impact.

📌 Abb Service Team Leader Quebec City
🏢 ABB
📍 Quebec City