Welcome to Chronicle Coffee Roasters. A family-owned specialty coffee roaster located in Calgary, AB.

As Service Manager, your primary responsibility will be to organize, systemize, and manage our service warehouse and equipment inventory. This includes overseeing equipment intake and deployment, ensuring maintenance standards, and maintaining adequate stock levels of parts and supplies. In addition, you will manage service invoicing and provide training and support to our customers.

Once our service systems are fully organized and running efficiently, the position will evolve into a dual role, with approximately 60% of your time dedicated to sales activities, specifically targeting current distribution accounts and equipment placement. Must have Coffee Equipment Experience with Semi Auto Espresso Machines.

Compensation
Starting wage: $65,000
Wage increase: After 6 months, your wage will increase to $70,000 based on satisfactory performance and progress.
Sales Commission:



This will be discussed upon Job Role approval.

Perks After a three-month probationary period, you will be eligible for the following benefits:
Full healthcare coverage
Company vehicle (van) for work-related use
Company phone

Additional Responsibilities
Maintain warehouse systems and equipment inventory
Manage parts ordering and maintain optimal stock levels
Create and manage customer service invoices
Provide equipment training and support to customers
Coordinate service operations with our machine technicians and assist with technical documentation
Transition into outside sales and customer acquisition once service operations are optimized.

Pay: $65,000.00-$70,000.00 per year

Advantages
Extended health care

Work Location: In person

📌 Coffee Equipment Service Manager & Sales Position Overview Calgary (Canada)
🏢 Chronicle Coffee
📍 Canada