Who are we?
We are a family owned retail business of over 40 years, focused on ski, snowboard, and bike.
We also care deeply about our customers and pairing them with the right products for their needs rather than simply closing the sale.
We work hard, we hustle, sometimes we even break a sweat. But we have the most fun, building relationships with each other and our customers.

Why work for us?
We have fun at work! We’re not just saying that, check out our reviews.
Awesome staff discounts, free stuff, and industry deals.
Be the first to learn about new products and technologies in the ski, snowboard, and bike industries.
A thorough training program combines structured workplace courses with online brand training.

Typical Day
You’ll build be the first and last contact in the customers experience, welcoming them, pairing them with the correct staff, processing their transaction and seeing them off.
You will build relationships with customers to better understand their needs and offer them the very best customer experiences in-store, over the phone, and online including appointment booking.
You're the primary point person when it comes to point of sale transactions ensuing accurate and productive cashing out of all customers including complex transactions,



special orders and more.
You’ll contribute to the overall presentation of the store with projects like merchandising, restocking, and cleaning.

Ideal Candidate
You have a keen focus on customer experience and have worked in hospitality before.
You have an eye for fine details and are able to prioritize competing priorities in a fast paced workplace.
You’re confident speaking to a variety of different people, both over the phone and in-store (proficiency in multi-line phones an asset). We can teach you what to say, but you have to be comfortable chatting with strangers.
You care about your teammates and your customers. You’re always ready to contribute, even when the task isn’t easy or doesn’t come naturally to you.

Job Types: Full time, Fixed term contract, Seasonal
Contract length: 7 months

Pay: From $18.00 per hour

Perks:
On-site parking
Store discount

Application question(s):
What does exceptional customer service mean to you?
How many hours would you like to work each week?

Experience:
Ski or Snowboard: 2 years (preferred)
Hospitality: 1 year (required)

Work Location: In person

📌 Concierge & Cashier Mississauga
🏢 Skiis & Biikes
📍 Mississauga