Medical Office Receptionist / Administrator

We are a busy Ear, Nose, and Throat (ENT) specialist medical office located in Ottawa, Ontario, at The Merivale Professional Centre, and we are currently seeking a highly skilled, dependable, motivated, and trustworthy Medical Office Receptionist / Administrator to join our team.

Position Summary

The Medical Office Receptionist / Administrator plays a key role in supporting the daily operations of the clinic while delivering exceptional patient service in a fast-paced medical workplace.

Responsibilities
Book and confirm appointments, process referrals, and answer incoming phone calls
Greet patients and provide a high level of patient service throughout their visit
Liaise with physician offices to ensure completion of referrals and other requested documentation
Organize daily charts and perform filing and scanning as required
Operate and maintain the computerized patient information system




Provide general clerical and administrative support
Order and maintain office supplies and equipment
Demonstrate the ability to multitask and work independently
Adapt effectively to a changing, fast-paced work workplace

Qualifications
Passion for helping people
High degree of integrity and professionalism
Excellent verbal and written communication skills
Strong patient service and organizational skills
Completion of a Medical Office Administration program and relevant work experience; a minimum of 2 years is required
Experience working with EMR software is required

Pay: $20.00-$24.00 per hour

Expected hours: 40.0 per week

Benefits:
Dental care
Extended health care
On-site parking
Paid time off
Vision care

Work Location: In person

📌 Medical Office Assistant Nepean
🏢 Dr. Miklos Matyas
📍 Nepean