River City Nissan is a three-time winner of the NAOE (Nissan Award of Excellence) which is awarded to dealers for outstanding performance. We are looking to add a full-time Service Advisor to our team! We need excellent people, like you, to join our team at our state-of-the-art dealership.

About River City Nissan:
In-house training from our exclusive Nissan University and additional exclusive training programs
Close-knit team
Fun and relaxed work environment
We value work-life balance and reflect that in our operating hours
Monthly & Quarterly Team barbeques/events

Benefits:
Among the best pay in the automotive industry
Excellent benefits for full-time employees
RRSP Group Plan
Medical and dental coverage

About the Role:
Provide an open line of communication for customers; hear their account of issues and accurately document for technicians, explain services in a way they can understand/provide an estimate of costs, and keep updated throughout the day
Greet incoming customers, perform vehicle walkaround to recommend services
Repair order generation, documentation of recommended work, and invoicing
Answer incoming customer phone calls; answer any service queries and book appointments
Work closely and professionally communicate with Service Manager,



technicians, other advisors, shuttle drivers and receptionist to ensure a high level of customer service and expedited problem resolution
Take pride and responsibility for customer satisfaction, including CSI scores
Work with service manager and other advisors to help meet individual and department goals
Software savvy with robust proficiency using Outlook and web-based systems, with a proven ability to multi-task. CDK/ADP/experience is preferred
Strong interpersonal skills in conjunction with a proven track record to build strong business relationships with consumers and employees
Outgoing, motivated, and performance driven team player with a positive attitude

Qualifications:
Minimum 1-year experience
Valid Class 5 driver's license with a clean driver's abstract
Must be able to work a flexible schedule, full-time with weekends on a rotation schedule

If you want to be part of a winning team, send us your resume today!

Job Types: Full time, Permanent

Pay: $4,500.00-$8,000.00 per month

Benefits:
Company events
Dental care
Extended health care
Life insurance
RRSP match
Vision care

Work Location: In person

📌 Service Advisor Kamloops (Canada)
🏢 RIVER CITY NISSAN
📍 Canada