Job Summary
We are seeking a friendly and organized Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and administrative support. This role requires proficiency in managing front desk operations, including scheduling appointments, handling patient inquiries, and maintaining electronic medical records. A background in a dental office environment is preferred.

Responsibilities
Greet patients warmly and manage their check-in and check-out processes.
Schedule and confirm appointments using dental software systems ABELDENT is a must.
Handle incoming calls and respond to patient inquiries regarding services, insurance, and billing.
Maintain accurate patient records in electronic medical record systems.
Process patient payments and assist with insurance claims as needed.
Ensure the front desk area is organized and welcoming for patients.
Collaborate with dental staff to ensure smooth office operations.

Skills




Experience as a Dental Receptionist or in a similar front desk role within a dental or medical office.
Proficiency with electronic medical records (EMR) systems; familiarity with Dentrix or Epic is a plus.
Strong organizational skills with attention to detail.
Excellent communication skills, both verbal and written.
Ability to manage multiple tasks efficiently in a quick-paced environment.
Knowledge of office phone systems and administrative procedures.
A positive attitude and a commitment to providing outstanding patient care.

Join our dedicated team where your skills will contribute to creating a welcoming environment for our patients while supporting the overall efficiency of our dental practice.

Job Types: Full time, Permanent

Pay: $24.00-$30.00 per hour

Expected hours: 37.5 per week

Perks:
Dental care
Extended health care

Education:
Secondary School (preferred)

Experience:
Dental receptionist: 1 year (preferred)

Work Location: In person

📌 Dental Assistant/receptionist Ottawa
🏢 Lansdowne Dental]
📍 Ottawa