MARK LASH, a leader in luxury jewelry, is looking for an experienced Gemologist/Operations Professional. If you are committed to superior customer service, high standards and a culture of innovation, then consider joining the MARK LASH team.

Main Responsibilities

The Gemologist/Operations professional is the heart of the back of house operations in the MARK LASH store. The operations professional has robust communication and problem solving skills and works effectively with sales specialists, management and clients to drive store sales.

Duties include:
Handle order fulfillment, inventory management, shipping, receiving, replenishment, cleaning jewelry and taking in repairs following company operational procedures and policies
Provide appraisals as required
Monitor and reconcile merchandise inventory, using reports and systems to ensure inventory accuracy
Partner and communicate effectively with sales associates and management to respond and follow up with client requests
Provide support on the sales floor by utilizing product and brand knowledge to optimize sales




Ensure an exceptional client experience through solid communication and sharing of relevant knowledge of product, service, care and handling instructions

Qualifications:
Ability to work retail store hours as necessary, including nights, weekends and holidays. Flexibility required.
Graduate gemologist degree or previous Gemological Institute of America (GIA) course work.
Previous experience in the jewelry industry
Detail orientated with organizational and analytical skills
Excellent communication skills both verbal and written
Professional, team oriented with a positive attitude
Flexibility to perform different tasks based on day-to-day business needs.
Authorized to work in Canada
A college/university degree would be an asset
Luxury retail experience would be an asset

While we appreciate all interest, only those candidates selected for an interview will be contacted.

Job Types: Full-time, Part-time, Permanent

Pay: $20.00-$25.00 per hour

Benefits:
Flexible schedule
On-site parking
Store discount

Work Location: In person

📌 Gemologist/operations Professional Richmond Hill
🏢 MARK LASH
📍 Richmond Hill