Leverage your analytical skills as a Business Analyst & Product Support Specialist with Verisk Canada. In this hybrid role, transform user challenges into advanced product solutions and enhance customer success.
As part of the Verisk Canada product team, you will collaborate with users, engineers, and stakeholders. Your focus will be on troubleshooting complex product issues, translating business needs into technical requirements, and influencing product enhancements. This position requires solid problem-solving skills and the ability to work with both technical and non-technical teams.
Key Responsibilities:
• Document requirements and use cases for product changes
• Collaborate with departments to define and implement business needs
• Develop technical requirements documentation with developers




• Facilitate technical discussions with teams
• Analyze support tickets for product improvement trends
Requirements:
• 2+ years in technical product support or business analysis
• Proficient in business and technical analysis
• Robust understanding of SDLC and testing practices
• Excellent written and verbal communication skills
• Ability to prioritize tasks and maintain attention to detail
Bring your analytical mindset and solid communication skills to Verisk Canada to enhance product solutions and user experiences.
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📌 Business Analyst – Product Support At Verisk Markham
🏢 Verisk
📍 Markham