Rocky Mountain Equipment is seeking a Customer-Focused Branch Service Admin to merge administrative precision with outstanding service delivery. In this hybrid role, you'll directly support customers, ensuring their needs are met efficiently.
In the role of Branch Service Admin, you’ll not only connect with customers to manage repairs but also facilitate solid communication between departments. You will take charge of scheduling, paperwork, and reception responsibilities, proving indispensable to Service Sales and Parts Teams. Ideal candidates will have a knack for organization and a customer-centric mindset.
Key Responsibilities:
• Manage customer repair requests and service appointments
• Conduct financial tasks including cash reconciliation




• Assist in paperwork and manage vendor communications
• Provide reception relief and handle branch calls
• Update customers on repair progress and work orders
Requirements:
• Proficient in Microsoft Office with solid technical skills
• Knowledge of basic financial management
• Customer service skills with effective communication
• Understanding of service management principles
• Familiarity with industry best practices
Join Rocky Mountain Equipment to advance your service admin expertise while focusing on exceptional customer experiences.
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📌 Customer Focused Branch Service Admin Preeceville
🏢 Rocky Mountain Equipment
📍 Preeceville