Step into a pivotal role as Director of IT Operations with a leading partner company based in Canada. This fully remote position is for an IT expert driven to enhance operational performance and security.

This senior leadership position focuses on ensuring the reliability and efficiency of a complex IT setting. You'll direct change management and incident response strategies, while also developing a high-performing team. Your ability to partner with security and business leaders will be vital for continuous operational improvement and success.

Key Responsibilities:
Chair the Change Advisory Board for process integrity
Oversee employee onboarding and IT asset management
Manage 24x7 monitoring and operational readiness
Develop service-level targets for IT support
Establish explicit support structures from Tier 1 to Tier 3

Requirements:
10+ years of IT experience including 5+ in leadership
Proven track record of managing critical incidents
Familiarity with compliance frameworks like SOC and PCI
Solid experience with tools like Jira and Confluence
Hands-on ITIL practices knowledge

Embrace strategic leadership and operational accountability in this remote IT Operations Director role.
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📌 Remote It Operations Director Opportunity Winnipeg
🏢 Jobgether
📍 Winnipeg