Elevate guest experiences at Dakota Dunes Thermal Spa as the Guest Services Assistant Manager. This leadership role focuses on operational excellence and team development for superior service delivery.

As a key member of Dakota Dunes, you will oversee guest services, ensuring a seamless guest experience from arrival to departure. You will lead recruitment, training, and performance management for the team, while implementing operational protocols and maintaining high service standards.

Key Responsibilities:
• Manage daily front desk operations and guest arrivals
• Resolve guest complaints with professionalism and urgency
• Conduct staff training and performance assessments
• Oversee financial management and transaction accuracy
• Promote spa services, treatments, and memberships

Requirements:
• 5 years of leadership experience in hospitality
• Certificate in Hospitality Management or related field
• Proficiency with reservation and property management systems
• Robust organizational and communication skills
• Passion for creating exceptional guest experiences

Deliver memorable guest interactions and enhance Dakota Dunes' renowned services.
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📌 Assistant Manager At Dakota Dunes Spa Saskatchewan
🏢 Kaizen Lab
📍 Saskatchewan