Enhance mortgage operations at HomeEquity Bank as a Portfolio Administrator in a hybrid workplace. Responsible for document management, cheque processing, and effective team collaboration.

The Portfolio Administrator supports daily mortgage servicing operations while ensuring timeliness and accuracy. Key tasks include handling mail, managing document flows, and maintaining records. Ideal candidates will excel in organization, multitasking, and detail-oriented work, as they contribute to service improvements alongside various teams.

Key Responsibilities:
• Assign tickets promptly via ServiceNow for effective resolution
• Manage scanning and processing of physical mail and cheques
• Ensure timely closure of application files post-discharge




• Collaborate with vendors for accurate communication letter dissemination
• Maintain organized cabinets for legal documents and mail

Requirements:
• University Degree or College Diploma required
• Solid organizational and time management skills
• Experience in an operations or administrative role preferred
• High attention to detail and accuracy essential
• Proficiency in Microsoft Office (Excel, Outlook, Word)

Engage with mortgage servicing while fostering collaboration and accuracy in a hybrid workspace at HomeEquity Bank.
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📌 Mortgage Operations Administrator Homeequity Bank Ontario (Canada)
🏢 HomeEquity Bank
📍 Canada