Become a vital part of Clio's Customer Support Team as a Customer Support Specialist in Toronto. Focus on delivering exceptional service to legal professionals through phone, chat, and email interactions.

This full time position invites diverse candidates looking to grow their tech careers. Clio’s customer support team nurtures talent, offering in-depth product training, one-on-one coaching, and development prospects. Engage with clients while mastering our products and promoting their usage, all while building a rewarding career in one of Canada's fastest-growing tech companies.

Key Responsibilities:
• Handle inbound support requests via phone, chat, and email
• Become a product expert, diagnosing and resolving issues




• Provide solutions to enable effective use of Clio
• Identify customer needs for additional services
• Capture customer feedback for product innovation

Requirements:
• Bachelor’s degree or ongoing studies
• Excellent verbal and written communication skills
• Strong problem-solving and technical aptitude
• Curiosity in law, technology, and AI
• Enthusiasm for working in a high-performing team

Contribute your customer service skills and passion for tech to lift Clio’s clients and products.
J-18808-Ljbffr

📌 Customer Support Specialist In Toronto Ontario
🏢 Themis Solutions
📍 Ontario