Drive IT Service Management at Scotiabank as a Senior Analyst focused on governance in Toronto, Ontario. Collaborate across teams to ensure compliance and enhance governance practices.This critical role empowers you to oversee one or more ITSM governance areas, aligning processes with Scotiabank standards and expectations. You will analyze governance processes, lead improvement initiatives, and foster a culture of continuous improvement and transparency.Key Responsibilities:
Design, build, and update the ITSM Governance Model
Create governance documentation and analysis reports
Collaborate with various stakeholders to identify improvements
Support departmental initiatives with project leadership
Enhance community outreach and engagement effortsRequirements:
Fluency in English and Spanish is an asset
Experience in software development or technical operations
Understanding of ITSM frameworks like ITIL
Familiarity with Agile and SRE methodologies
Proficiency in process analysis techniquesElevate IT governance and service management at Scotiabank using your analytical and leadership skills.#J-18808-Ljbffr

📌 Senior Analyst In Itsm Governance Toronto
🏢 Scotiabank
📍 Toronto