Position
Parts Advisor

Status
Full time

Dealership
OpenRoad Honda Burnaby

Department
Parts

Benefits

Opportunity to work with a variety of OEM brands including Acura, Audi, BMW, Honda, Jaguar, Land Rover, Lexus, Mazda, Mercedes‑Benz, MINI, Porsche, Rolls‑Royce, Subaru, Toyota, Volkswagen

Amazing incentives including discounted vehicle purchasing program, boot allowance, employee referral program

Internal and external training and development opportunities for skill development and growth

Being part of a collaborative, friendly and progressive work‑culture with an emphasis on transparency, innovation, relationships and empowerment

Comprehensive extended health and dental plan, tailored around associate wellness

Recognition and engagement events

ROLE & RESPONSIBILITIES

Provide excellent customer service and interact with guests and wholesale customers.

Be familiar with the process of ordering and arranging parts and setting up delivery as required.

Maintain minimum levels of parts and supplies through data processing records and visual inspection, initiate purchase requests as appropriate to maintain minimum parts inventory.

Look up stock numbers and prices in the system.

Advise customers on the substitution or modification of parts when an exact replacement is not available, and answer any questions or concerns.

Maintain systemized storage facilities ensuring proper security for parts and tools.

Maintain a comprehensive record system on parts, tools, issuing accounts, and analysis records for quality control and warranty.





Take periodic parts‑room inventory and establish minimum supply levels on the basis of operational needs; advise supervisor of obsolete parts for turn‑in.

Issue parts on the basis of requisitions submitted by technicians.

Work to improve CSI and general customer satisfaction in accordance with the OpenRoad philosophy.

Maintain parts and parts room in a clean and orderly manner.

Must follow company safety policies and practices and immediately report any and all accidents to a manager or supervisor.

This position will be expected to perform other duties as assigned by management.

OpenRoad reserves the right to modify this job description as business needs require.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED

Excellent customer service skills.

Working knowledge of automotive equipment, parts and accessories, and the ability to operate assigned equipment safely.

Current knowledge of local sources of supply.

Knowledge of techniques for receiving, storing, and issuing parts and supplies.

Ability to maintain records and prepare reports using a computerized equipment maintenance system.

Ability to work cooperatively with all levels of the organization.

Ability to communicate with others and to assimilate and understand information in a manner consistent with the essential job functions.

Ability to make sound decisions in a manner consistent with the essential job functions.

Valid British Columbia driver’s license.

We are an equal opportunity employer that embraces diversity.

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📌 Parts Advisor- OpenRoad Honda Burnaby (British Columbia)
🏢 OpenRoad Auto Group
📍 British Columbia