Enhance customer experiences with Spicers as a Full time Customer Service Representative based in Kitchener, Ottawa, or Vaughan. Engage with customers to ensure their needs are met and products are delivered efficiently.
Spicers, a fifth-generation family-owned leader in commercial print and specialty products, is seeking a full time Customer Service Representative. Under the guidance of the Customer Service Manager, you'll handle customer orders via telephone, fax, and email. Your role is vital in processing orders and maintaining solid customer relationships while providing detailed product information and delivery coordination.
Key Responsibilities:
• Receive and process customer orders efficiently
• Input orders into the system for timely invoicing




• Advise customers on product options and efficient purchasing
• Coordinate delivery arrangements and feedback resolution
• Maintain knowledge of product lines and inventory
Requirements:
• Minimum two years in sales and customer service
• Strong communication and organizational skills
• Proficient in MS Office with attention to detail
• Ability to manage multiple priorities and projects
• Post-secondary education or equivalent experience
Drive customer satisfaction and support operations at Spicers while utilizing your expertise in sales and customer service.
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📌 Full Time Customer Service Representative Spicers Ottawa
🏢 Spicers Canada
📍 Ottawa