Summary

The Client Advisor is responsible for driving sales through exceptional client service, solid product knowledge, and building lasting client relationships. This role delivers an outstanding in-store experience, represents the brand with impeccable professionalism, and contributes to the store’s commercial success.

Responsibilities
Consistently achieve and exceed individual sales targets.
Serve as a brand ambassador, communicating product heritage, design, and craftsmanship.
Cultivate and maintain an exclusive client portfolio through personalized engagement and appointments.
Deliver white-glove post-purchase service, managing follow-ups, repairs, and service requests.
Execute POS transactions accurately and open/close the register per policy.
Support inventory management and loss prevention efforts.




Maintain visual merchandising and ensure immaculate store presentation and operational readiness.

Requirements
Proven success in a premium or luxury retail environment; an established luxury client book is highly desirable.
Excellent personal presentation and robust communication skills.
Refined attention to detail and strong problem-solving abilities.
Versatile availability including evenings, weekends, and holidays; ability to lift and handle items up to 20 lbs.
Multilingual abilities (Spanish, French, Portuguese, and/or Mandarin) are a plus.
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📌 Client Advisor Bloor Street Toronto
🏢 BROBSTON GROUP
📍 Toronto