Take charge of the sales team at Teleperformance as a Sales Cx Team Lead with a focus on B2B operations in Toronto. Enjoy a hybrid role after an initial 90 days in office.
This full-time position will leverage your B2B sales experience and leadership skills. Collaborate with your team to drive performance, improve skills, and execute business strategies effectively. You will also play a vital role in handling escalations and maintaining service excellence.
Key Responsibilities:
• Direct daily activities of the sales team
• Ensure clear priorities and timely execution
• Coach team members in skill development
• Innovate improvement opportunities across processes
• Prepare and conduct business reviews for stakeholders
Requirements:
• 2-3 years in sales and customer experience roles
• Minimum 2 years in a leadership position
• Proven ability in nurturing client relationships
• Strategic execution of business plans
• Contacts center experience with CRM proficiency
Drive sales excellence and team success at Teleperformance in Toronto.
#J-18808-Ljbffr