Elevate customer experiences with Advantage Restaurant Supply as a Customer Care Specialist in Niagara Falls, ON. This in office role focuses on supporting inquiries, problem resolution, and ensuring satisfaction.
As a full-time Customer Care Qualified, you will handle inbound customer inquiries and provide essential product and service information. Your responsibilities include managing order placements, changes, and follow-ups, while also coordinating with internal teams like project management and service technicians to resolve equipment and service-related issues.
Key Responsibilities:
• Handle inbound customer inquiries with professionalism
• Provide product and service information efficiently
• Facilitate order placement, changes, and follow-up




• Document interactions accurately in company systems
• Monitor customer satisfaction and ensure timely issue resolution
Requirements:
• Proven customer service skills with B2B experience
• Effective verbal and written communication abilities
• Solid analytical and problem-solving capabilities
• Proficient in basic computer applications
• Reliable, organized, and detail-oriented
Become a key player in delivering outstanding service at Advantage Restaurant Supply in Niagara Falls.
J-18808-Ljbffr

📌 Customer Care Specialist At Advantage Supply Niagara Falls
🏢 Kibbi Technologies
📍 Niagara Falls