Join Peoples Group as a Bilingual Client Services Specialist, based in vibrant Vancouver. This hybrid position combines remote and in-office work to provide top-tier customer service.

As a key player in customer support, you will handle inquiries via calls and emails, ensuring timely resolutions and effective account management. Your strong interpersonal skills and attention to detail will be essential in maintaining client relationships and navigating complex service requirements in the financial sector. This full-time, one-year contract role also emphasizes compliance and performance metrics.

Key Responsibilities:
• Handle incoming customer calls and email inquiries
• Strive for first contact resolution of client issues
• Assist customers with account openings and transactions




• Maintain compliance with company procedures and regulations
• Meet service level agreements and performance targets

Requirements:
• Two years of experience in customer service
• Proficiency in both French and English required
• Financial services experience preferred
• Solid organizational skills and problem-solving ability
• Familiarity with AML/KYC requirements

Become an integral part of Peoples Group, providing exemplary client support in this hybrid Bilingual Client Services Specialist role.
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📌 Client Services Specialist Hybrid Role (British Columbia)
🏢 Peoples Trust
📍 British Columbia