Enhance community safety as an Emergency Call-Taker Dispatcher with the City of Richmond Hill. This vital role demands exceptional communication and quick decision-making.

As the Alarm Room Operator, you will report to the Communications Officer, focusing on emergency and administrative call-taking while dispatching services. Essential skills include multitasking under pressure, utilizing CAD systems, and effective radio communication with field responders. Your attention to detail is critical to providing accurate and timely service to the community.

Key Responsibilities:
• Process emergency and administrative service requests
• Use the CAD system to coordinate fire department responses




• Maintain continuous communication with field personnel
• Accurately document incident records for follow-up
• Relay essential information quickly to relevant agencies

Requirements:
• Minimum of a Grade 12 diploma or equivalent
• Experience in Emergency Dispatch is required
• Valid First Aid and CPR certification
• Proven excellent verbal communication skills
• Willingness to work in high-stress environments

Drive community safety and response efficiency as an Alarm Room Operator with Richmond Hill.
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📌 Emergency Call-Taker Dispatcher Role (Ontario)
🏢 City of Richmond Hill
📍 Ontario