02 Sep
|
AXIATA DIGITAL ADVERTISING SDN BHD
|
British Columbia
02 Sep
AXIATA DIGITAL ADVERTISING SDN BHD
British Columbia
Harbour Door Services has been serving Victoria and the surrounding area since 1986, providing sales and service of overhead doors, electric door operators and residential and commercial gate systems.
Our track record of success attracted the attention of Dakwakada Capital Investments (DCI), which purchased Harbour Door Services in 2022, further strengthening its presence in the overhead door sector, which includes overhead door companies in Kelowna, BC and Whitehorse, Yukon. DCI is a privately owned investment firm in Whitehorse, Yukon that owns and operates a portfolio of business assets for the Champagne and Aishihik First Nations (CAFN).
Position Summary
The Sales Representative plays a key role in growing Harbour Door’s business by combining responsive customer service with proactive sales activity, ensuring strong revenue performance across residential and commercial markets.
This role balances responding to inbound inquiries, preparing estimates, and actively generating new business opportunities across the residential new construction and renovation & replacement (R&R;) markets as well as commercial projects.
The successful candidate will combine strong customer service with proactive sales activity, building relationships with homeowners, builders, contractors, and property managers while ensuring profitable and well-executed projects.
Key Responsibilities
Sales & Business Development
Respond to inbound inquiries and convert opportunities into sales
Actively generate leads through outreach, referrals, and relationship development
Identify and pursue opportunities in:
Residential current construction
Renovation and replacement (R&R;) market
Commercial applications
Build and maintain relationships with:
Homeowners
Builders and contractors
Property managers and small commercial clients
Participate in site visits and customer consultations to develop solutions and close sales
Estimating & Quoting
Prepare accurate and timely estimates for overhead door projects
Ensure pricing aligns with margin and profitability targets
Review project requirements, specifications, and scope of work
Identify and communicate changes or additional work outside of original scope
Product Sales & Customer Solutions
Sell a full range of products including:
Residential and commercial overhead doors
Power openers and related accessories
Service and maintenance offerings
Provide guidance to customers on product selection, features, and value
Maintain a strong understanding of product lines and industry trends
Customer Experience & Relationship Management
Deliver a high level of customer service throughout the sales process
Act as the primary point of contact from initial inquiry through project completion
Address customer questions, concerns, and issues in a timely and professional manner
Build long-term relationships to support repeat and referral business
Sales Coordination & Execution
Work closely with Operations to coordinate:
Scheduling of installations and service work
Material availability and project timelines
Ensure smooth handoff from sales to operations and successful project execution
Maintain accurate records of opportunities, quotes, and sales activity
Performance & Reporting
Track and manage sales pipeline, quoting activity, and conversion rates
Monitor performance against sales targets and contribute to overall branch results
Provide updates to management on sales activity, opportunities, and market conditions
Qualifications & Experience
Experience in sales, preferably in construction products, building materials, or related services
Experience with estimating and quoting is considered an asset
Knowledge of overhead doors, construction, or mechanical systems is an asset
Strong communication and interpersonal skills
Ability to build relationships and close sales
Strong organizational and time management skills
Comfortable working in a fast-paced, customer-focused environment
Valid Driver's License
Our compensation package includes an annual base salary of approximately $40,000, plus an attractive commission and incentives program enabling six figure income, along with a vehicle or vehicle allowance and comprehensive benefits plan.
As a 100% First Nations-owned business, we strongly encourage submissions from qualified First Nation, Metis and Inuit Peoples.
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📌 Sales Representative - Residential and Commercial Garage Doors (British Columbia)
🏢 AXIATA DIGITAL ADVERTISING SDN BHD
📍 British Columbia