We are seeking a Platform UI/UX Testing Specialist to ensure the MasCamp™ platform delivers a smooth, intuitive, and reliable experience across all user types.
This role is hands-on and detail-driven. You will simulate real-world user journeys (customers, vendors, staff), identify usability issues, validate workflows, and ensure the platform performs effectively under live operational conditions.
You are not just testing screens—you are validating end-to-end experiences in a high-traffic, transaction-based system.
Key Responsibilities User Experience Testing Execute end-to-end testing across all user roles: Customers (masqueraders)
Vendors / Section Managers
Admin / Staff (POS & operations)

Validate real-world workflows: Registration → Checkout → Payment → Order confirmation
Deposits, partial payments, and balance flows
Credit applications and order adjustments

Identify friction points, broken flows, or confusing UI patterns
Platform & Functional Testing Account creation and login flows
Order management and status updates
Vendor communication workflows
Orders
Payments
Customer profiles
High-volume checkout periods
Staff-assisted (POS-style) transactions
Validate system behavior under pressure and edge cases
Bug Reporting & Documentation Identify, document, and track bugs with clear reproduction steps
Provide structured feedback , including: Screenshots / screen recordings
Expected vs actual behavior
Severity level (critical, major, minor)

Work closely with developers to validate fixes
UX Improvement Recommendations Suggest UI/UX enhancements based on testing insights
Identify opportunities to improve: Conversion flow
Clarity of messaging




Navigation and usability

Contribute to continuous improvement of platform design
Experience 1–3+ years in: UI/UX testing, QA testing, or product testing

Experience testing: Web applications (required)
E-commerce or transaction-based platforms (strong asset)

Technical Skills Strong understanding of: User flows and usability principles
Cross-browser and cross-device testing

Experience with: Bug tracking tools (Jira, ClickUp, Trello, etc.)
Basic understanding of web technologies (HTML/CSS/JS)

Core Competencies Exceptional attention to detail
Robust analytical and problem-solving skills
Ability to think like different user types
Clear and structured communication
Ability to work independently in a fast-paced setting
Nice to Have Experience with: WooCommerce / WordPress platforms
Payment systems (Stripe, POS, etc.)

Familiarity with: Carnival / event-based operations
CRM or order management systems

Why This Role Matters You will play a critical role in ensuring MasCamp™ operates flawlessly during live Carnival operations. Your work directly impacts customer satisfaction, vendor success, and platform reliability.
This is not just testing—it’s protecting the entire experience .
Type: Remote Contract
Duration: May – August (Carnival Season)
Hours: Flexible, with availability during peak operational periods
Environment: High-growth, fast-paced startup
Thank you for inquiring about our platform we are working hard to support the Carnival MasBand community. By using MasCamp.APP or MasCamp.com, you acknowledge that you have read, understood, and agree to be bound by our Terms of Service.

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📌 Platform UI/UX Testing Specialist (Ontario)
🏢 MasCamp
📍 Ontario