Definity seeks an Auto Claims Specialist skilled in bilingual support for customer claims. Embrace a hybrid work approach while ensuring a smooth claims processing experience.

In this vital role, you will manage first-party auto claims, helping customers navigate challenging situations while providing exceptional service. Your bilingual fluency in French and English is essential, along with a solid background in customer service and automobile insurance. Join a company recognized for its inclusive workplace culture dedicated to innovation in insurance.

Key Responsibilities:
• Resolve first-party automobile claims efficiently
• Assist customers with FNOL and next steps
• Verify policy coverage and initiate claim proceedings
• Document and manage claims data effectively
• Meet performance targets for claims resolutions

Requirements:
• High school diploma or higher
• Prior experience with auto claims terminology
• Bilingual proficiency in French and English
• Proficient in fast-paced computer navigation
• Professional and calm under pressure

Elevate your customer service skills through this meaningful role at Definity.
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📌 Auto Claims Specialist - Bilingual Required (Quebec City)
🏢 Definity Financial
📍 Quebec City