Lead housekeeping operations at The Westin Ottawa, ensuring cleanliness and guest satisfaction. Drive team performance and manage financial goals for housekeeping.

In this management role, you will oversee daily housekeeping functions to maintain high standards across guest areas and staff spaces. With a strong focus on improving guest and employee satisfaction, you will supervise housekeeping operations to achieve departmental objectives. Your expertise in training, budgeting, and staff management will contribute to the overall success of the property’s cleanliness and operational efficiency.

Key Responsibilities:
• Manage daily housekeeping functions and staff performance
• Oversee compliance with policies and operational standards




• Conduct inspections to ensure high cleanliness standards
• Train and develop new room attendants effectively
• Report and follow up on employee feedback processes

Requirements:
• High school diploma or GED with 3 years of experience
• 2-year degree in related field preferred
• Solid leadership and team management skills
• Excellent communication and training abilities
• Knowledge of housekeeping operations and standards

Enhance guest experiences through effective leadership and exceptional housekeeping standards at The Westin Ottawa.
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📌 Director of Housekeeping at Westin Ottawa (Quebec City)
🏢 Westin Hotels & Resorts
📍 Quebec City