Flair Airlines seeks a driven Customer Regulatory Compliance Specialist in Calgary, AB. Focus on managing regulatory and compliance-related cases while providing exceptional support to customers.

As part of Flair's Customer Experience team, you will oversee compensation claim appeals and regulatory issue management. Your responsibilities will involve reviewing cases, applying regulatory guidelines, and collaborating cross-functionally to enhance compliance processes and customer experiences.

Key Responsibilities:
• Oversee management of customer compensation claims
• Review and interpret relevant case documentation
• Collaborate with Legal and Operations on compliance matters
• Monitor changes in regulatory requirements
• Prepare reports on case trends and outcomes

Requirements:
• Bachelor’s degree in business or a related field preferred
• Minimum 3 years in compliance or customer-focused roles
• Proficient in analyzing data and preparing reports
• Familiarity with case management platforms like Zendesk
• Must be eligible to work in Canada

Utilize your compliance expertise to contribute to Flair Airlines' mission of accessible air travel for everyone.
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📌 Regulatory Compliance Specialist - Flair Airlines (Alberta)
🏢 Flair Airlines
📍 Alberta