Make an impact as a Medical Communications Centre Operations Manager at Medavie Health NL. This position is perfect for experienced leaders focused on operational excellence.

In this role, you'll manage staff and oversee operations at the Medical Communications Centre. You will collaborate with senior leadership to maintain operational readiness and address escalated concerns efficiently. Your commitment to improving service delivery will play a crucial role in enhancing patient care and safety.

Key Responsibilities:
• Manage daily operational activities of the Medical Communications Centre
• Supervise Senior Communications Officers and support their growth
• Process payroll and maintain staffing levels effectively




• Act as a liaison for escalated concerns with partners
• Contribute to quality improvement initiatives and research

Requirements:
• Active registration with Newfoundland and Labrador Paramedicine Regulator
• Minimum five years in a high-volume EMS system
• Proven experience in a leadership role required
• Computer literacy in Windows and communication tools
• Excellent interpersonal and customer service skills

Join Medavie Health NL and lead impactful healthcare operations.
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📌 MCC Operations Manager Role in Newfoundland (Newfoundland and Labrador)
🏢 Medavie
📍 Newfoundland and Labrador