Join BearCom as a Service Coordinator in Toronto to enhance customer service in the wireless communication sector. Manage calls and coordinate resources effectively.

In this role at BearCom, you will be essential in delivering high-quality service to our customers. You must exhibit exceptional communication skills and possess a reliable, organized, and service-oriented mindset. Your responsibilities include managing incoming calls, scheduling necessary resources, and ensuring that customer needs are addressed promptly.

Key Responsibilities:
• Record significant information from emergency and non-emergency calls
• Address customer requests by transmitting information to resources
• Schedule services and dispatch crews to locations




• Maintain logs and records in the computer system
• Provide follow-up communication with customers

Requirements:
• Minimum 2 years of relevant experience
• Type 35 wpm and proficient in data entry
• Knowledge of emergency procedures
• Bilingual proficiency in English and Spanish preferred
• Solid judgment and critical thinking skills

Support BearCom’s commitment to professional growth and exceptional customer service as a Service Coordinator.
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📌 BearCom Service Coordinator in Toronto (Ontario)
🏢 BearCom
📍 Ontario