Drive customer satisfaction as a Customer Success Consultant at Staples Canada in Richmond Hill, ON. Cultivate relationships, manage corporate accounts, and solve client issues effectively every day.

As a crucial business partner, you will work closely with Account Managers and Strategic Account Leaders. This role requires a focus on non-strategic selling, critical thinking, and building robust client relationships. Expect a collaborative setting where learning and customer-centric solutions are at the forefront of your work.

Key Responsibilities:
• Act as liaison between clients and internal teams
• Remove non-strategic tasks from Account Managers
• Handle client issues with critical thinking and problem-solving
• Support program roll-outs and new partnerships
• Ensure customer satisfaction through resource utilization

Requirements:
• High School Diploma/GED required
• Proficiency in MS Office applications
• Strong verbal and written communication skills
• Knowledge of business process impacts
• Consultative selling skills are a plus

Leverage your skills in customer service and problem-solving at Staples Canada to make a meaningful impact.
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📌 Customer Success Consultant in Richmond Hill (Ontario)
🏢 Staples Canada
📍 Ontario