Required
As team leader, you support team management. You coordinate your unit’s activities, action plans and initiatives. You coach and guide a team composed primarily of experienced professionals, assign tasks and activities, and regularly monitor progress. You support talent development and employee engagement by creating a positive, motivating work environment where everyone’s contribution is valued. Your initiatives require extensive knowledge of your specialty area. You have functional authority over the team and manage individual performance. You make recommendations on the planning and execution of operationally and conceptually complex projects and initiatives that require comprehensive analysis and understanding of the organization and line of business. Coordination is critical, so you interact with stakeholders working in many other fields. You advise and lead decision-making bodies. More specifically, you will be required to:

Help determine your unit’s service offer and ensure your projects and activities are planned and executed

Meet targets on time and on budget and manage results, performance, quality and client/partner satisfaction

Develop training and skills development strategies and action plans for team members

Help resolve complaints and problems in accordance with the organization’s practices

Play a non-decision-making role in hiring, performance management, discipline, and skills development. Manage the budget.

What we offer





Competitive salary and annual bonus

4 weeks of flexible vacation starting in the first year

Defined benefit pension plan that provides predictable, secure income throughout retirement

Group insurance including telemedicine

Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What You Bring To The Table

Bachelor's degree in a related field

A minimum of six years of relevant experience

Please note that other combinations of qualifications and relevant experience may be considered

Knowledge of French is required

Collaborates, Develops talent, Directs work, Engagement, Innovation

Equity, Diversity, Inclusion and Accessibility
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

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📌 Team leader, Management support and expertise support (Quebec City)
🏢 Desjardins
📍 Quebec City