Lead impactful service delivery as the Assistant Director of Operations with Central Alberta Victim Serving Society. Oversee front-line teams and ensure high-quality support for victims of crime while coordinating hybrid operations.

This role reports to the Director of Regional Operations and involves supervising front-line services, managing operations, and addressing challenges in victim services. You will ensure compliance with policies while fostering strong community partnerships. Leadership in human resources and operational oversight is vital to adapt services to regional needs.

Key Responsibilities:
• Supervise front-line service delivery and team functions
• Address service issues and implement improvements




• Monitor compliance with legislation and organizational policies
• Develop and maintain community partnerships
• Oversee training and development for staff

Requirements:
• Degree in Human Services or related field
• 3+ years in human services with supervisory experience
• Strong leadership and organizational skills
• Proficient in MS Office applications
• Explicit criminal record check required

Drive effective victim support through leadership and operational excellence in this critical role.
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📌 Assistant Director of Operations in Central Alberta
🏢 Central Alberta Regional Victim Serving Society
📍 Alberta