Join Venus Concept as a full-time Field Service Technician in Toronto, Ontario, providing on-site customer support and troubleshooting for medical aesthetic devices. This role emphasizes both hands-on maintenance and exceptional customer service.

As a Field Service Technician, you will report to the Field Service Manager and work primarily in your assigned territory, traveling up to 80% to meet customer needs. Responsibilities include maintaining, troubleshooting, and repairing medical devices while managing customer relationships and service documentation. You will also perform product installations and manage parts inventory with minimal supervision.

Key Responsibilities:
• Maintain and repair medical aesthetic devices in office
• Provide first-level phone support for troubleshooting




• Perform on-site installations and upgrades
• Schedule service calls and manage parts inventory
• Document service activities and manage customer relationships

Requirements:
• 3+ years of prior field service experience
• Strong troubleshooting skills in electronic equipment
• Associate's degree or equivalent work experience
• Valid driver’s license with a reliable vehicle
• Proficiency in Microsoft Office and ERP systems

Bring your technical expertise and customer service skills to make an impact at Venus Concept in Toronto.
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📌 Field Service Technician in Toronto (Ontario)
🏢 Venus AI
📍 Ontario